Eldens

FAQ's

How long does a secured loan take to complete?
Secured loans can be completed immediately upon receiving an asset, providing all items have been assessed and the due diligence process has been completed. From the point of initial enquiry we aim to respond within 2-4 hours (within working office hours), with a view to share a provisional loan estimate within 24 hours.

Do you charge for appraisals?
We do not charge for appraisals. 

How long can I borrow for?
Clients can borrow for term lengths of 1 to 12 months. Our standard loan term is 6 months. It is possible to renew or extend loan terms if you are up to date with loan repayments. 

What is the minimum and maximum amount I can borrow?
We offer loans from £5,000 to £5 million. The amount we can offer as a loan is determined by the value of your assets and our typical LTV is between 50-70%, depending on the asset class. 

How do you value my assets?
We base our valuations on open market value and we have a network of appraisers that will determine this valuation. Our appraisers are market leading and have years of experience within auction houses or as independent valuers. We do not loan on insurance or retail prices.

Are my assets fully secure?
Our team is fully insured to hold and transport luxury assets. We have an expert team of handlers who provide a white-glove service to every client. On collection of your asset, we provide receipts if the item needs to go for inspection off site. All assets are stored in our secure facilities or vaults for the duration of the loan. 

What happens if I am unable to repay my loan?
Please contact us and a member of the team will be on hand to help.


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